Pandaloon Panda Puppy Dog Costume AS SEEN ON SHARK TANK
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- Get FREE standard shipping on orders over $50
- In stock, ready to ship
Fits most cats and small and medium dogs.
Please check the breed/weight examples and measuring info here: Size Guide
Total height at top of head 11-23 inches.
Weight varies:
~3.5-30 lbs for thin builds
~4-45 lbs for muscular builds
How fast do you ship?
We submit your order for fulfillment asap that day. Almost all packages ship the next business day. Speeds depend on the chosen method and your location.
Can you 100% guarantee it will be here by the estimated date?
We will try absolutely everything we can on our end to choose the best location from our warehouse network to get your order to you on time. Unfortunately, most shippers do not guarantee their delivery dates. We will refund shipping costs and assist with a return if the package is late. Over 99% of our shipments arrive by the estimated date shown or earlier. If a late package would cause great distress, we recommend obtaining a backup costume and ordering from our Buy with Prime option just in case.
Shipping
How long does it take for delivery?
Orders typically ship within 1 business day unless otherwise noted. We can only provide the quoted time given by shipping providers (USPS, UPS, Fedex etc) and cannot guarantee their delivery date will be 100% accurate.
| Standard | Approximately 4-6 business days |
| Express | Approximately 3-4 business days |
**We take great care with delivery estimates. We check every carrier's quoted date before sharing it with you. Our orders typically arrive on time or early. Unfortunately, carriers don't guarantee their dates, and once in a while a standard order runs a day or two late.
We recommend Express shipping for orders needed urgently. Please feel welcome to email us with your zip code and the products you're ordering, and we can give you more detailed help with choosing a shipping speed for time-sensitive orders.
Do you offer overnight or Express shipping?
Sorry, at this time we do not offer overnight shipping.
We do offer Express shipping for most items.
About Us
What is your refund policy?
If the size isn't quite right, we're happy to offer an exchange within 30 days as long as the costume is in 100% new condition. Almost 100% of the exchanges we help with end in the right fit. Every exchange includes personalized sizing help and free shipping within the USA on one new size of the same style. All it takes is a quick note on how the first try-on fit and a photo if you have one.
Returns for purchases made on Pandaloon.com are kindly accepted when postmarked within 2 weeks of delivery, in new condition and in the original packaging with tags. As is normal for retailers that sell costumes during Halloween season, October orders need to be postmarked by October 23rd or within 2 weeks of delivery, whichever comes first.
You can obtain return authorization here.
https://pandaloon.com/pages/returns
As is typical with boutique pet brands, the return shipping is the responsibility of the customer. Items that are soiled with saliva, hair, dirt or oil are subject to a 50% restocking fee or may be ineligible for a refund, especially when unsanitary. Washing the product or use of Febreeze or other perfumes on the product will make the product ineligible for return as is standard in requiring new condition returns only. All returned items must be unsoiled and undamaged, with tags and in the original packaging. Returns will be inspected and issued within 5-10 days of receipt less shipping fees, when applicable.
For obvious reasons, we cannot accept worn costumes or offer a free rental service. This is a small, woman owned, US business and we appreciate your decency. Thanks in advance for support of small businesses!
Payment
What payment methods do you accept?
PayPal, Shop Pay, Apple Pay, Google Pay, Visa, Mastercard, American Express, Discover, Diners Club and JCB.
Will you accept a personal check?
Sorry, we cannot accept personal checks at this time.
International Shipping
Are VAT/duties included?
No, each buyer is responsible for duties, VAT and any other customs related charges for their own country. Please keep an eye on the tracking to ensure an easier process of paying duties to receive your package.
UK customers: Please note that Royal Mail or the mail carrier will collect VAT/duties (based on your country's rate) and an "International Handling Fee" (usually around 8 Euro) before delivery. We cannot control the taxes charged by your country, but our shipping rates are kept as low as possible to help.
If the package is abandoned, no refund will be provided. Please inquire with your local mail or customs office to obtain the fee amount before ordering.
Can you ship to addresses outside of the US?
Yes. International shipping is available at checkout at the lowest possible costs through USPS, UPS and DHL. Please measure carefully as it is not possible to offer return shipping for international packages. Please email us if you have any questions and we will make sure to help with sizing.
Questions?
Can I contact you?
For the quickest answer to any question, please email us at:
© Pandaloon LLC
