How long does it take for delivery?
Orders typically ship within 1 business day unless otherwise noted.
Estimated Shipping Times
|Standard||Approx. 4-7 business days|
|Expedited||Approx 4-5 business days|
|2 day||2 days (cut off at 1 am)|
(For 2 day, add one day if ordering after 1 am PST.)
**Please note that we are working around the clock to help your packages arrive on time. However, during a global pandemic, we cannot guarantee that the carriers will perform perfectly on time. Carriers have removed their delivery guarantees due to the current situation, but we are constantly monitoring delivery speeds to ensure we provide the best information available.
All carriers are scanning less predictable so your tracking may not show up to date progress. However, we will be glad to update you with any information we have regarding the shippers asap. If you notice an unusual delay, contacting USPS, UPS or Fedex would provide the most up to date info and help push the carriers to provide a solution. We will be glad to push on our end too.
We are doing everything in our power to get your order to you ASAP by working day and night to pack up your order on time or ahead of time and adjusting shipping speeds to reflect any announcements from carriers. Thank you for your understanding that we will do our very best to set up your delivery for success during this unusual time.
Does the shipping cost include duties?
No, each buyer is responsible for duties, VAT and any other customs related charges for their own country. Please keep an eye on the tracking to ensure an easier process of paying duties to receive your package.
UK customers: Please note that Royal Mail or the mail carrier will collect VAT/duties (based on your country's rate) and an "International Handling Fee" (usually around 8 Euro) before delivery. We cannot control the taxes charged by your country, but our shipping rates are kept as low as possible to help.
Can you ship to addresses outside of the US?
Yes. International shipping is available at checkout at the lowest possible costs through USPS, UPS and DHL. Please measure carefully as it is not possible to offer return shipping for international packages. Please email us if you have any questions and we will make sure to help with sizing.